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JOSEPHINE BLOGGS

Personal Assistant

123, The Street, The Town, The City NG1 234

(07984) 111222 | josephine@bloggs.com

Summary

• Highly experienced Personal Assistant with 15 years’ experience of working within the financial sector, including supporting Partners and team members.
• Organised individual with good time management skills, and the ability to work to deadlines.
• Professional with strong communications skills, able to work well with others and build strong relationships.
• Extensive expertise in administration, and managing busy itineraries, ensuring Partners can focus on their day-to-day roles.
• Confident and always eager to learn new skills, both professionally and personally.

Key knowledge, skills & expertise

• Administration – Strong administration skills, including managing diaries and typing correspondence.
• Communication – Able to build positive relationships with others and work well with teams.
• Organisation – Highly organised and detail oriented, with the ability to manage conflicting responsibilities, and work well under pressure.
• Microsoft Office – Experienced in Microsoft Office, including Word and Excel.
• Finance Sector – Extensive experience in the financial sector, and a strong understanding of the everyday structure of the sector.

Work history

Personal Assistant

Feel Good Bank | May 2016 – Present

• Supporting 2 Partners with everyday administration tasks, including managing their day-to-day tasks.• Managing calendars and diaries for personal and professional activities and issuing reminders, as necessary.
• Planning travel and coordinating arrangements, including dealing with last minute requests.
• Responding to and prioritising emails as required.
• Managing telephone calls and relaying important messages.

Personal Assistant   

Abba Finances Ltd | June 2010 – May 2016     

• Scheduling personal and professional appointments for Partners within the firm.
• Managing emails and phone calls, and prioritising responses in order of urgency.
• Creating proposals for projects, and presentations to use at meetings.
• Replying to information requests, in a timely manner.
• Attending minutes and taking meetings as required.

Senior Administrator     

Loans for You | Jan 2006 – May 2010

• Providing general administrative support to senior managements and supervisors within the department.
• Building positive relationships with senior managers and colleagues throughout the business.
• Creating reports and writing correspondence, as necessary.
• Using Microsoft Office packages daily, including Word and Excel.
• Acting as mentor for the Administrator, offering advice and training when required.
• Providing cover the Administrator when necessary.

Administrator  

People Agency | May 2005 – Jan 2006

• Greeting clients on arrival at the office, and ensuring key details were obtained.
• Supporting the Recruitment Consultants with day-to-day administrative tasks, including update the system with candidate information, and sending out correspondence.
• Answering telephone calls and distributing to the relevant Consultant.
• Posting jobs and managing the inbox, forwarding applications to the appropriate person.
• Taking minutes at meetings, when required, including for company updates.
• Arranging meetings with candidates and managing calendars for Consultants.

Administrator

Purple Recruitment | Apr 2001 – Apr 2005        

• Acting as the first point of contact for candidates at reception.
• Dealing with candidate paperwork and updating the system as required.
• Typing correspondence on behalf of the Consultants, including letters and minutes.
• Responding to general emails and distributing these to the relevant Consultant.
• Arranging meetings and managing the diaries for the Consultants.
• Attending meetings on company updates and keeping up to date on any changes with the business.

Administrative Assistant     

Regal Finance | May 1999 – Aug 2000

• Managing incoming and outgoing mail, ensuring these are recorded and distributed to the appropriate person.
• Scanning relevant documentation, as required.
• Dealing with customer queries via telephone, email and letter, ensuring a prompt reply.
• Scheduling meetings on behalf of Senior Management and attending meetings where required.
• Processing invoices and ordering office supplies as required.
• Providing cover at reception during busy periods, absence and holidays.

Office Junior  

C & G Technology | Jan 1997 – May 1999

• Answering and transferring telephone calls to the relevant people.
• Responsible for welcoming visitors on their arrival, taking the appropriate details where required.
• Carrying out general administration duties, such as photocopying, typing letters and filing.
• Entering data into the system and updating key information.
• Providing support to all members of staff, including arranging travel and other ad hoc duties.
• Using Microsoft Office packages daily, including Word and Excel.
• Attending team and company meetings as required and helping with the set-up of meeting rooms.

Professional Qualifications & Education

City of Westminster College  | 1998 – 2001    

• BTEC Level 1 Diploma in Business and Administration
• BTEC Level 2 Certificate and Extended Certificate in Business
• BTEC Level 3 Extended Diploma in Business

References are available on request.