Sales Manager CV/Résumé template (free download)

Jess Longsdale | SALES MANAGER

Telephone: 07984 111222 | Email: jesslongsdale@gmail.com | Website: www.jessblog.com

Address: 123, High Street, Arnold NG5 8DY

SUMMARY

• Hard working, confident manager with 5 years’ experience within sales management roles.
• Over 10 years within the retail sector.
• Successfully led sales teams to achieve targets and reach professional goals.
• Exceptional leadership and communication skills, with the ability to build positive relationships throughout the business.
• Keeping up to date with sales strategies and adapting these to suit the needs of the business.
• Organised individual with the ability to work to targets and meet deadlines.
• Drive and dedication to ensure company and individual goals are achieved.

ACHIEVEMENTS

• Achieved ‘Employee of the Month’ 30 times in role as Sales Executive at Look Right.
• Helping the company to grow sales by 40% within role as Sales Manager at Look Right.
• Exceeded targets every month in role at Barmers Construction, received award for the ‘Telesales Executive of the Year’.

EXPERIENCE

SALES MANAGER

Look Right / Sep 2015 – Present

• Promoted from roles as Sales Executive within the organisation.
• Responsible for managing a sales team for a well-known fashion retailer.
• Managing a £1 million sales portfolio.
• Designing and developing sales targets for a team of 20 and managing individual and team performance.
• Developing sales strategies to maximise profits.
• Dealing with difficult calls on behalf of team members and dealing with day-to-day queries from the team.

SALES EXECUTIVE

Look Right / Jan 2005 – Sep 2015

• Making sales calls to prospective customers, using a variety of sales techniques to close the deal.
• Building rapport with customers and managing relationships to ensure repeat business.
• Dealing with customer queries, via email and telephone.
• Working towards goals set out by the Sales Manager and providing cover to the Sales Manager as required.
• Attending weekly sales meetings, setting goals and planning for the week ahead, including new product releases.
• Involved in the recruitment and training of sales staff.

SALES EXECUTIVE

Sharp Shoes / Aug 2000 – Jan 2005

• Building and managing relationships with suppliers and customers.
• Developing sales practices to ensure repeat customers, as well as new customers.
• Generating leads and distributing to relevant sales teams.
• Advising stockists on products and keeping up to date with any new product lines.
• Acting as the first point of contact for sales team.

SALES ASSISTANT

Sports 4 You / Aug 2000 – Nov 2004

• Welcoming customers into the store, providing a friendly, helpful service.
• Supporting the sales goals, and up-selling products and store cards, where appropriate.
• Offering alternatives where required, and exceeding expectations of any customers entering the store.
• Maintaining the shop standards and ensuring merchandise is kept clear and tidy.
• Replenishing stock as and when required.

SALES ASSISTANT

J & L / Jul 1998 – Aug 2000

• Dealing with customers at the cash desk, serving, handling cash and upselling other products.
• Receiving and processing deliveries as required.
• Ensuring loss prevention and safety within the store by adhering to company regulations and policies.
• Liaising with external companies as required, including suppliers.
• Ensuring the highest quality of customer service and going the extra mile for customers where possible.

TELESALES EXECUTIVE

Barmers Construction  / Aug 1997 – Jul 1998

• Communicating with potential clients and current clients via telephone, social media and email, selling the services of the company.
• Managing client accounts and keeping track of own pipeline.
• Delivering a high-quality service to customers in order to make sales and retain customers.
• Liaising with other departments as required to deliver on the customer’s expectations.
• Setting and achieving targets, both individually and as part of the team.

PROFESSIONAL QUALIFICATIONS & EDUCATION

OPEN UNIVERSITY

BA Sales Degree

Modules included: Principles of Sales and Selling, Marketing Communications, Negotiation and Pitching Skills, Strategic Management.

HND Sales and Marketing               

Modules include: Marketing Techniques, Services and Event Marketing, Sales and Negotiation, Driving Innovation, The Business Sales Professional.

KEY KNOWLEDGE, SKILLS & EXPERTISE

• Goal Oriented – Works towards and achieves goals set out. Highly target driven.
• Communication – Strong communicator with the ability to lead and manage teams.
• Sales – An exceptional salesperson, with knowledge in a range of sales techniques.
• Organised – Able to manage own workload, and prioritise tasks as required.
• Management – Experienced manager with the ability to motivate staff and help them achieve their goals.
• Retail – Expert within the retail sector, from working as a Sales Assistant to a Sales Manager.

HOBBIES & INTERESTS

Out of work, I love visiting the gym. I’m also a member of a local running club and I compete regularly in organized running events. For the last year, I’ve been coaching and mentoring under 16s in the club.

REFERENCES

References are available on request.