Food Services Manager CV template (Simple, ATS-friendly)

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  • CV ref: #6
  • File size: 33 kB
  • File format: .doc (Microsoft Word
  • File name: cv-template-tahoma.doc
  • Fonts required: Times New Roman, Courier New
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ALISON McDONALD – Food Services Manager

Address: 12 Carrington Street, Nottingham NG1 2DY | Email: alison.mcdonald@aol.com

Tel: 07984 182111 | Web: www.alisonmcdonald.com

Profile

  • 12+ years of experience in a range of food services environments.
  • Elevated gross sales of Stapleford Country House 26% in first year as Food and Beverage Services Manager and by 14% or more each year thereafter.
  • Cut costs by 17% in my first year at Linen Hotel whilst increasing the quality of both food and service.
  • Restored profitability in my final year at Burrito’s from -10% to +15% whilst acting as temporary manager.

Key skills

Hospitality & culinary management / Budgeting & cost controls / Fine dining/menu development

Front- & back-of-house operations / Guest service excellence / Health & safety audits and training

Quality control Payroll/P&L management / Profit & growth strategy / Supplier/inventory management Recruitment, teambuilding, training and supervision

Work history

Food and Beverage Manager

Stapleford Country House, Nottingham

March 2017 – date

Stapleford Country House is a 4-red star luxury hotel with spa, championship golf course, luxury accommodation, country sports and a 2 AA Rosette Restaurant. My role entails managing the day-to-day running of food and beverage operations at the hotel across the restaurant, bar, business and event facilities, ensuring a high standard of service is provided consistently. I have a wide range of responsibilities including:

  • Recruiting, training and managing food and beverage staff.
  • Reporting and management of the department’s financial performance.
  • Management of pricing, ensuring maximum profitability; driving sales and upsells.
  • Ensuring best practices across inventory control.
  • Negotiation and management of suppliers.
  • Ensuring health and safety regulations are complied with.
  • Overseeing food preparation – quality, portions, timely delivery
  • Building a rapport with guests and dealing with customer complaints.

Food Services Manager

Linen Hotel & Spa, Louth

January 2014 – February 2017

Linen Hotel is a popular 4-star establishment in Louth, with 125 guest rooms and 12 meeting rooms, together with a restaurant, bar and spa. My responsibilities included:

  • Leading the team and ensuring they deliver the highest standards of service to the guests
  • Planning all aspects across the food and drink outlets, including meeting rooms and events
  • Recruit, train and maintain staff in line with business needs and agreed budgets
  • Managing all aspects of performance and development for the team
  • Planning rotas, carrying out health and safety assessments
  • Supervising pricing, costs and budgets to ensure profitability for the department

I left this position due to relocating to Nottingham.

Restaurant Supervisor

Burritos, Lincoln

October 2010 – December 2013

This role required me to provide support to the restaurant manager. During the last year of my employment at Burritos, the manager was absent due to maternity so I covered all of their duties. My responsibilities included:

  • Hiring and training staff and reviewing performance
  • Supervising food presentation, restaurant cleanliness and decor
  • Monitoring guest satisfaction during their dining experience
  • Assisting the manager with managing inventory
  • Liaising with suppliers
  • Monitoring pricing and profitability, drafting reports for manager with recommendations
  • Carrying out health and safety checks and audits across the premises
  • Stock rotation, supervising proper cleaning of kitchen equipment and handling of food, and removal of spoiled or outdated food items.

Assistant Restaurant General Manager (Apprenticeship)

KFC

July 2009 – September 2010

Achieving the Level 3 Diploma in Hospitality Supervision and Leadership

Team Member

KFC

July 2008 – June 2009

Qualifications

MSc Business with Hospitality and Tourism Management with Advanced Practice (Merit)

Northumbria University, Newcastle

September 2007 – June 2009

Business and Hospitality Management BSc (Hons) 2:1

ARU University, London

September 2004 – June 2007

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NB: This CV was originally published on 25th March 2014 and has been fully updated for 2021.

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