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How to ask an employer for feedback if your CV didn’t get you an interview
There could be any number of reasons why your CV didn’t quite make the cut, and the only way to find out is to ask the employer for feedback. However, you want to make sure you approach the employer in the right manner so you don’t get a generic answer – detailed feedback is what you’re always after if you want to make improvements to your CV.
Here are some great tips on how to approach an employer for feedback if you don’t get an interview…
Ask the right questions
How you frame your questions is going to determine what type of response you get – if any! You don’t want to be too direct and if you choose to simply ask the employer why you didn’t get an interview, you could find that they are not very willing to give you the constructive feedback you’re looking for.
Try to be more tactful with your approach and use questions like this –
Was there any key qualifications, skills or work experience missing from my CV which would have helped my application?
Are my references strong enough?
Could you please provide any specific feedback on how I could improve my CV and/or covering letter?
These types of questions are subtle and much more likely to get a response. Also, don’t ask too many questions, but certainly ask more than one as you want to get as much feedback as possible but without requesting too much of their time.
Send an e-mail first
Some employers are happy to provide feedback and expect this as part of the hiring process, but some don’t and for whatever reason may be reluctant to part this wisdom. Typically it would be because of the amount of people applying and potentially requesting feedback, and it’s fair to assume that the hiring manager is extremely busy with this process.
If you want to request feedback then we would recommend sending an e-mail first of all, and then consider a telephone call if you don’t hear anything for a length of time.
Within the e-mail you should pose your questions as well as ask the hiring manager how they would like to respond. Suggest either replying to your e-mail or if they could call you or be happy to accept a call. It’s impossible to know how the manager would like to provide this feedback so it’s always best to leave it up to them.