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JAMES SMITH – BUSINESS ANALYST
123, HIGH STREET
LONDON E1 234 (01234) 456 7890
I am a Business Analyst with 3+ years’ experience. I have a proven track record of analysing processes, procedures and systems and recommending changes with demonstrable benefits. I am looking for a new role due to relocation from Leeds to London.
“Through process improvements, James saved us about 23% (£1.2m) on our annual expenses in 2015.”
Tim Bloggs,CEO, Veribar Limited
Business Analyst : January 2015 – date
Veribar provides utilities and telecoms services to 200k+ customers across the UK. My responsibilities include:
- Surveying, analysing and evaluating the company’s business processes; reporting to management with my recommendations to help them make better decisions.
- Working with operational stakeholders, IT and project managers to mitigate risks and issues.
- Working with senior management and other stakeholders on the optimum way to implement changes.
- Managing the rollout of changes and overseeing quality checks and testing, while resolving issues that arise.
BY INTRODUCING AN IAM, AUTOMATED HELPLINE AND CHAT BOT, I REDUCED SERVICE CALLS TO THE COMPANY’S HELP DESK BY 34%.
BY STREAMLINING THE COMPANY’S ORDER-TO-INSTALLATION PROCESS, I REDUCED COMPANY EXPENSES BY 23% IN 2015.
BY OUTSOURCING ROUTINE ENQUIRIES THAT COULD NOT BE AUTOMATED I REDUCED THE COMPANY’S STAFF SPEND BY 12%.
ABILITY TO PRESENT TO A RANGE OF AUDIENCES
ABILITY TO LEAD CHANGE
ABILITY TO WORK UNDER PRESSURE ON MULTIPLE PROJECTS
EXCELLENT ANALYTICAL SKILLS
INFORMED, EVIDENCE-BASED APPROACH
IIBA-AGILE ANALYSIS (IIBA-AAC) CERTIFIED
IIBA BUSINESS ANALYSIS PROFESSIONAL (CBAP)
Ongoing – Master of Business Administration (MBA)
Part way through Year 1 of 3, University of Leeds
BA Business Administration (2:1)
University of Leeds, 2014
“James has improved so many of our processes, saving us more than £100k year-on-year.”
Jamie Bloggs, Director
Tim Bloggs, HR Manager, Veribar
123 High Road, New City Quarter, Leeds LS1 2DY
Andy Jones, Director
Scrum Master Training, 134 Cold Lane, Birmingham B1 2DS
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How to write a business analyst CV
A business analyst CV will typically be results-focused, placing a great deal of emphasis on past achievements. It may contain a range of sections that you would not find on other CVs.
You may find yourself writing a business analyst CV when applying for a role that’s called something else entirely – for example:
- business architect
- business systems analyst
- enterprise analyst
- management consultant
- process analyst
- product manager
- product owner
- requirements engineer
- systems analyst (source: Prospects.ac.uk).
Whilst the above roles may vary a little, the CV structure on this page will apply to all.
Like all CVs you should include your name and contact details at the top. It is typical to include:
- First name, Last name and any professional title or designatory letters (e.g. BA (Hons))
- Postal address
- Phone number
It is optional to include:
- LinkedIn handle
- Twitter handle
- Website address
Include these if they add value to your CV – for example, by demonstrating your knowledge of or passion for your industry. Find out more about writing a LinkedIn profile to complement your CV here.
Sometimes called an objective or profile, your personal statement should set out who you are and how you meet the job requirements. Try to get as much key information into this small space as possible – for example, if the employer has requested a certain amount of experience, particular qualifications or certification in the job advert, ensure this is mentioned here. The statement should be no longer than 3 or 4 sentences.
Give your work history in reverse chronological order (most recent first). For each position, give:
- Job title
- Dates from and to (including months)
- Company name and location
- One line description of the company, if they are not well known
- Description of duties
- Key achievements
Study the job advert carefully and ensure your work history contains examples of how you meet the specification.
If you need more space than provided on this one page business analyst CV sample, find a two page design in our Word CV template library.
These should be listed highest to lowest – so if your best qualification is a Masters, this goes first, followed by your degree, A Levels and (optionally) GCSEs. Typically if you have a Masters, you won’t include details of GCSEs as well.
Business Analysts will often have certification to show they possess the skills employers are looking for. This might be instead of a degree, or as well as.
- IIBA Entry Certificate / Entry Certificate Plus in Business Analysis (ECBA / ECBA+)
- IIBA Agile Analysis Certification (IIBA-AAC) which focuses on applying an agile perspective within a business analysis framework.
- IIBA Certification of Capability in Business Analysis (CCBA) which recognises business analysts with 2 – 3 years of practical work experience.
- IIBA Certified Business Analysis Professional (CBAP) which recognises business analysts who have 5+ years of practical work experience.
- IIBA Certification in Business Data Analytics (CBDA) which recognises data analysis skills.
- IQBBA Certified Foundation Level Business Analyst which certifies foundation proficiency.
- IQBBA Certified Foundation Level Business Analyst (CFLBA)
- IQBBA Certified Advanced Level Business Analyst (CALBA)
- IQBBA Certified Expert Level Business Analyst (CELBA)
- IREB Certified Professional for Requirements Engineering (CPRE)
- PMI Professional in Business Analysis (PMI-PBA)
The above certifications are provided by the IIBA, the IQBA, the IREB and the PMI.
If you don’t already have certification, it is worth considering whether this might help you build on your knowledge and stand out from other applicants.
Business Analyst CVs always put a huge focus on results and achievements. For example, you might focus on how you’ve suggested and implemented strategic and operational improvements and changes, and what positive results you’ve achieved as a result. You can incorporate these into your work history or include them in a separate section.
Including a separate skills section is optional. It is certainly worthwhile if the employer has requested certain hard skills – in which case, you can list these and indicate your proficiency.
Avoid simply listing soft skills without providing examples of how you acquired and used them. Such examples can be incorporated into other sections such as your personal statement, work history, qualifications or even hobbies and interests.
If the job advert doesn’t give much detail on skills, try reviewing job profiles such as those on the National Careers Network for clues.
If you’re a member of a professional body, you may like to include this on your CV as we have on our business analyst CV sample. This can provide further evidence of your passion for your profession. You might, for example, join:
Interests are a further opportunity to demonstrate desirable soft skills. For example, you might referee for a local sports team which would demonstrate your ability to work well with others. Alternatively, you might raise funds for a local charity and your ideas would demonstrate your creativity and the ability to use your initiative.
Make sure each of your hobbies adds some value to your CV – even if it is just to show the employer that by going to the gym, you take an interest in your health and well being.
It’s not strictly necessary to include your references on your CV as the employer will ask for them if they intend to offer you the job. Including references can just take up valuable space, and may cause issues in your current position if the employer contacts the person too early in the process.
If you’re happy for your references to be contacted in advance, including them is fine if you want to. Alternatively, you could leave off the reference section or simply write, ‘References available on request’.
NB : This CV template was first published on 2nd December 2018. It has now been completely refreshed for 2019.