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123, The Street, Arnold, Nottingham NG5 8BZ
|Email: email@example.com||Phone : 07984 111222|
|LinkedIn : @oliviabg||Twitter : oliviabg|
– Professional Profile –
- I am an experienced and influential Account and Business Development Manager demonstrating a proven track record in the delivery of corporate disciplines acquired principally within the hospitality industry.
- I am able to provide the culmination of over 5 years of experience, which includes key account management, operations management, customer service, business development and project management.
- I am a creative thinker and business leader, who proactively identifies and secures new business opportunities all in the pursuit of business growth and new business development.
- I offer considerable expertise in enhancing revenues through a strategic and solutions-based approach.
- I am presently seeking a new opportunity within business development where I can advance my skills and expertise whilst also allowing for continued professional development.
– Key Skills –
– Career Summary –
Domino’s Pizza | June 2012 – Present
During this time I was responsible for managing all accounts in the region, including leading business development activities and revenue growth. I proved to be particularly skilled in drafting and negotiating on new contracts which required exceptional attention to detail as well as the ability to meet critical deadlines. This required a detailed understanding of the area as well as the organisational objectives to design and create new business plans for each restaurant outlet. On my part, this has been a highly challenging role that has showcased my considerable ability to plan and organise a demanding workload, as well as my excellent listening, negotiation and presentation skills to secure additional funding for the business.
- Instrumental in sourcing and securing new equipment and kitchen goods for the complete refurbishment of 20 new restaurants at a reduced cost of £30K.
Pizza Express | September 2006 – May 2012
I was appointed as an Account Manager for a leading restaurant chain where I was responsible for managing key relationships with suppliers, including project managing the rollout of new menus, processes, procedures, products and services. I proved myself to be particularly skilled in nurturing new relationships with restaurateurs and the sourcing and supply of new equipment and uniforms.
- Strengthened strong working relationships with key partners both internally and externally and regarded for the ability to deliver engaging and convincing presentations.
- Led a series of highly successful contract negotiations which saved the company approximately £20K per month.
Placement Student / Management Trainee
Hilton Hotels | August 2005 – August 2006
During the third year of my studies, I secured a placement year as part of my degree programme. I covered a series of rotations, including food and beverages, front of house, operations management, HR and marketing. The remainder of my placement was spent in an area that I particularly enjoyed which was marketing and business development as I really enjoyed the sales side and business development aspects of my placement. I was principally required to work with a number of tour operators who were regular guests of the hotel in order to develop and maintain these relationships, whilst also prospecting new clients in order to ensure a pipeline of future business.
Excelled in developing relationships with a number of tour providers further evidencing exceptional relationship management skills; resulting in securing an additional 8 new tour providers and £500K in annual revenue.
Pitched and presented to a range of companies to promote the Hotel brand to external companies looking to utilise the conference facilities which secured additional bookings and a revenue of £100k.
Demonstrated a high level of presentation skills to the senior leadership team in ideas that I has generated in order to improve revenues which were successfully adopted across the business.
– Education & Training –
2.1 BA (Hons) Business Management with Marketing, Manchester University (2004-2008)
Included placement year as part of a degree course with Hilton Hotels (2005-2006)
Business BTEC Level 3 | Smiths Sixth Form College (2006-2008)
10 GCSEs Including English and Mathematics (2004-2006)
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How to write an Account Manager CV
Our Account Manager CV example includes the following sections:
- Provide your name, address, phone number and email address
- If your LinkedIn account offers recruiters additional quality information in support of your job application (such as endorsements or recommendations from colleagues, clients or past employers), include this also (see: How to build a killer LinkedIn profile to complement your CV)
- If your Twitter account shows engagement with your target industry, include this also
TIP: Don’t include social accounts unless they add value to your application.
This section goes by a number of different names, such as ‘Objective Statement’, ‘Personal Statement’ or ‘Personal Profile’.
It should set out who you are, why you’re perfect for the role and optionally, what you’re looking for. Examine the job advert and respond to the most relevant requirements for the role.
In response to this job advert, your personal statement might read:
I am a competent and effective Account Manager with 4+ years of experience working with a composite door manufacture that supplies doors internationally. I divide my time between managing a large number of existing customers and contacting potential customers to drive Exterior Door sales. I have strong communication and negotiating skills which have enabled me to exceed all of my highly demanding targets by 10 – 25% over the past four years.
It would be important to include elements of the job requirements into other sections of your CV as well. Many of the above requirements could be demonstrated through achievements, either in your work history section or a separate dedicated section.
There are many key skills that employers look for in effective Account Managers. Some of these may be mentioned in the job advert, but some are simply inherent to the position and may not be specifically mentioned. For example:
- Good at building and managing relationships
- Excellent communication skills
- Enjoy meeting new people and building a rapport
- Confident in sales
- Good organisation and administrative skills – you will need to record sales and manage client records
- Ability to handle pressure – especially in the months where few clients are of the mindset to buy
- Ability to deal with difficult clients and turn around objections
- Willingness to go the extra mile
- Good listening and empathy – understanding your clients will help you make the sale
- Flexible and adaptable – you may have to work evenings or weekends to close the deal
- Able to deal with monotony – sometimes you might find yourself making 200 cold calls a day along the same lines, many of which will result in rejection (hence, tenacity is important).
Review our example Accounts Manager CV for more ideas on key skills.
These pages may also give you some ideas:
Keeping in mind that many employers use automated software to process CVs, it’s important to include relevant keywords in your CV. Make sure you therefore mention any key skills that you have which the employer has asked for specifically, using the same words from their advert. You must not, however, simply list the skill without providing more evidence of your competence in other sections.
Your career summary should list your work history in reverse chronological order. It can be tempting to simply summarise your job description here, but this is not what is required. Again, the work history should contain evidence that you meet the requirements of the job advert.
Focus either on Account Manager roles, or those where you have developed transferable skills. On the lower section of this page, you can find a list of common transferable skills that can be developed across different roles.
Note that for each section in our example CV, we have included achievements – these are usually formulated using action verbs, such as ‘Audited’ ‘Budgeted’ or ‘Managed’. You can find a comprehensive list of action verbs here.
Education & training
Your education should be listed with the highest qualification first. You can also include a list of any formal training courses you have been on that are relevant to the role.
There are a number of sections we have not included in this Account Manager CV. These are optional and may not be relevant to everyone. Certainly for the majority of positions, a two-page Curriculum Vitae is expected, so you can exclude optional sections such as ‘Hobbies’ to avoid going over this limit.
If you do have room for a hobbies and interests section, consider including hobbies that further demonstrate the soft skills a prospective employer might expect.
“Transferable skills may be developed such skills and abilities throughout your life, at school and perhaps at university, at home and in your social life, as well as through any experience in the work-place. It is often important that you can identify and give examples of the transferable skills that you have developed – this will go a long way to persuading prospective employers that you are right for the job.”
Alternatively you might include hobbies and interests that show you have an interest in your wellbeing. This implies to a prospective employer that you will be a more healthy employee with good attendance!
Other optional sections include:
- Memberships of professional bodies
If you are short of space, you could provide this detail on your LinkedIn profile and refer to it briefly within your CV.